11 March 2017

Of grit and grits… :-)

The good news was that she is a very early riser. And I was three hours behind Atlanta – so, I was going to be up at a God forsaken hour anyways. But that allowed me to catch up with Liz very early in the morning before our work day started.

Originally, I got to know Liz as a customer of ours. We had common interests in running, studying how the human mind works and all that. So, we kept up with each other even after we both left our respective jobs. Funny part is that the last time I met her was also in the very early hours of a winter morning – it was in Dallas though. I was there for some work. We both ran in a park in pretty dark conditions and then caught up over coffee. Both of us were experimenting with the Vibram (no support) shoes that time.

While it was a little over an hour that we got a chance to meet, I got a lot of life lessons from her. The biggest gain was to get some pointers about advanced mindfulness and yoga – specifically the connection of somatic fascia and yoga. I am still a neophyte in these areas – and she conducts camps in Italy every year. So, it was a little bit of drinking-out-of-the-fire-hose situation for me. But I did get some good recommendations on literature and I now need to read them up.

There were some candid discussions around Facebook itself – especially the role social media has started playing in to the concept of “ego”. She is certainly far more disciplined than me in terms of how she spends her time – and a lot more intentional in how she prioritizes her life. But the remarkable part is how she has kept herself well balanced. She avoids the extremes – none of the “no more of this”, “no more of that” and all that. She just moderates everything.

Which is a good thing. Because when the lady at the breakfast place came to take her orders, Liz started ordering all the healthy stuff.

“Oh! Come on! We are meeting after such a long time. You can let your hair down today”, I said as I proceeded to order my eggs, bread and hash browns!!

After a few seconds, she relented. “Ok, then”, she said and then looking at the waitress, she added “I will have mine with grits”.

Two decades of being in San Francisco but the Louisiana girl in her still comes out once in a while!!

9 March 2017

Meeting a special senior from my college days…

Dropping by San Francisco for a few hours of customer meetings tends to be tricky for me when it comes to my personal time. First, I have way too many old colleagues, teammates and college friends in the Bay Area. I am always worried of upsetting somebody as I try to go thru my list of folks to meet with when I get time. Second, I am usually three hours ahead due to the time difference. When office meetings end, it is almost 9PM for me by Atlanta time and if there is a business dinner involved, I am pretty much toast by 8PM San Francisco time – which is 11 PM for me.

My flight was going to land at around 7:30PM. Strictly speaking, that was 30 minutes past my bed time. And this was after being cooped up in a plane for six hours going from Washington DC to San Fran. Ninety nine percent of me wanted to get to the hotel quickly and sleep. One percent, though, reminded me how I had promised Rajat-da that I will come and meet him sometime for sure.

Not quite sure if he would be free, I contacted him from the plane and asked how far his home was from the airport. His immediate answer was not to worry about such things and he would drive down to meet me. And that is how Rajat-da and I got together in a bar in Mountain View to catch up on our lost time over a drink and a quick dinner. The last time I had seen him was in 1987 – so there was three decades to catch up on.

We recollected our old times on the soccer field. Rajat-da was one of our ace players in the team. I was not so. I was the goal keeper of the team and my skills in goal keeping would make a neophyte to the game conclude that the goal keeper’s job was to escort the ball all the way into the net 🙂 But I did make it to the team and in fact Rajat-da and I had gone for a few out-of-college tournaments together too. In fact, we recollected how he had scored the solitary goal that put us past our arch rival in an Inter-IIT meet in Kharagpur on our captain Hasan’s birthday! If I remember correctly, I think Rajat-da also represented our college in table tennis (ping pong).

But that is not how I had met Raja-da to begin with. My first meeting with him was in his hostel room where I had gone to introduce myself – he was my assigned Student Counsellor. I remember he gathering the other three students he was assigned the Counsellor role of and took all of us to Taramani village outside the college campus wall (or as we called it then – Tarams for some “cutting chai” )

Spent quite some time getting to know Rajat-da’s family in India and US and his journey in his professional life. Living where he lives, no surprises that he has spent a lot of time with start ups. The differences in perspectives were great learning points for me on the work front.

And on the personal front, deciding to stay up and meet him – was the best call ever!!

8 March 2017

The best kind of business dinner is when you have a new friend and an old friend.

Thanks to Joe (and I am going to tag his wife Pam on this since I know he stalks her FB account and reads my posts there 🙂 ), I was able to meet the very bright and young CTO of Amtrak – Sovan last evening. On the business front, we work with railway companies and I wanted to see how we might be able to help. But let’s not get into business here.

I got to know of Sovan’s journey from India straight to Minnesota and then how he settled here and recently has moved to DC area with his two very young kids. It was great to get the perspective of a CTO’s vision of challenges for a unique company like Amtrak. Since I knew Joe before Sovan knew him, I could highlight some of my past memories with Joe to him.

Joe and I worked in a previous job and he actually led all the Government sales in our business that time. We have both moved on ever since. But not before we spent a lot of time together on the road. And therefore, I got to know the personal life and the very funny side of Joe. And I made him repeat some of those stories last evening.

The most inspiring one I remember was his upbringing. His dad was – what he refers to as a “blue collar” worker living right outside Baltimore city. (Joe still lives there). But the story was how one of his elder brothers got into Duke and the first time he came home, talked about how Duke would take care of all expenses for financially disadvantaged families for the good students. From that day on, the fourth grader in Joe (I think he was in fourth grade) was maniacally focused on getting into Duke. As he told us, everything he did from that day on was totally about getting into Duke with full ride.

And he did get into Duke.
“How much was the cost those days?”, I asked
“All in, $20,000 per year”.
“And how much was your dad earning?”
“He retired with peak W-2 earnings of $19,500”.

WOW!!

He even talked about how they could not afford long distance phone calls those days and in his entire four year stay in Duke, he got exactly one call from his parents!!!

Little surprise then that Joe has been so successful in life. Under the gentle, funny self of Joe, there is some sheer Grit !! Speaking of which, we talked a lot on the topic of Grit.

I also told Sovan the story of Joe marrying somebody off. I think it was in the last year that we worked together. Joe went to online courses and became an ordained pastor. Yes! Apparently, you can do that. Of course, that Joe would be an ordained pastor – that too thanks to the internet was very funny to me. But I did ask him – “Okay. You are a pastor. But to marry somebody off, you need stuff – you know certificates, seals and so on”.

“Oh! They send you a starter kit”, he had said.

“Starter kit????” I remember taking a few minutes getting myself off the floor. I guess they sent two certificates and all that to give a kickstart to his new career. Seriously though, he has married off four couples. I believe he is headed to Europe to marry off the next one.

Another marvelous thing about Joe is his ten year volunteering in prisons to wean people off recidivism and violence thru faith based teachings.

Again, these kind of meetings always seem short. But there was somebody else from my office waiting for me at the bar in the same restaurant to work on some financial matters.

So, I had to say bye. But I can’t wait to get back with Joe and Sovan again!!!

5 March 2017

Sharmila got a taste of my life on the road…

Nikita was in Savannah for some school program and she was not going to be back till the next day. After finishing up my work around 8PM, Sharmila wanted to know what we wanted to do. Of course, the road warrior that I am, I always vote for staying home. And since she is stuck with the daughter’s stuff during the weekdays, she always votes to go out. And like in every tried and tested marriage, during a one-one vote gridlock, the wife wins. I think there is some kind of electoral college system that defines a marriage.

Sooner or later, we found ourselves at a bar that Arup and Sanjib had introduced me to a few weeks back. This was my second time there. I had settled down but for a few seconds – when a familiar voice behind the bar piped up – “Uh! Oh! There is trouble again!!” It was good old Kay!! She was our bartender the previous time. And her comments were squarely directed towards me.

Sharmila had that “What did you do now?” look at me and I let Kay explain as we placed our drinks. It was a slow middle-of-the-week night. So both of us spent a lot of time talking to Kay. Apparently, the previous time when I was there, I had way too many of my cheesy jokes at her expense! In any case, I was glad it was a slow night since both Sharmila and I got to know her life story and her aspirations in life.

An hour and a half later, it was time to start wrapping up. But, of course, it was also time to take a picture and document in my blog to remember these moments much later in life. As Kay came over to our side, a gentleman who was sitting on the other end all this time and reading something saw us and volunteered to take the picture for us.

Which he proceeded to take. And that is where things could have ended. Not when I am around though. I, of course, had to get to know the gentleman – Rich was his name – a little more. Found out quickly that he was the head of after sales parts and services for Bentley. Since he is a road warrior himself, the bonding was very quick. We talked a lot about life on the road and all that. But most of the time was spent in myself learning about Bentleys.

I was aware of the British roots of the company and the current ownership by Volkswagen but what I was not aware of is how many of these high end and very premium priced cars are sold every year. Apparently only 12,500 or so. About 3,000 of them in US. To put that in perspective, somewhere between 15 to 18 million vehicles are sold in US in a year. I was able to guess the regions of the world that buys most of the Bentleys fairly accurately, though. Learnt a lot from Rich on how to maintain customer identity and customer satisfaction for such very niche markets.

And one more half an hour rolled thru just like that while talking to Rich!! We exchanged our business cards and then of course, came the mandatory picture!! And the hope that we will run into each other on the road again sometime!!

28 February 2017

Three intersection points in one evening!!

It was going to be a late dinner for me but it was worth the wait. Pavan was going to be in town for business and the only time I had to meet her was that evening after 8. Eventually, she showed up after ploughing thru Atlanta traffic in the rains – and not a moment too soon! I was so hungry that I had already made a clean plate of chicken wings and some Old Fashioned.

We got to see each other after a long time. I think I had seen her once in California. But most of our memories are from the startup that we had worked over 20 years back (she was a consultant, I was an employee). Caught up with each other about our old friends, some of the Nusrat songs we used to listen to in those days and all the drama we used to have in office! And we talked about our old friend Al Blake a lot – not sure why – but I hope Al you are reading this. We also talked about the bar a few of us from our “SDG” team (that was the name of our team) used to visit after work late nights. I still remember that in those days, I would only drink Kendall Jackson’s Chardonnay in that bar called Humperdinks. (The bar, much later, I found out had burnt down and was replaced with something else).

We went next door from the hotel she was staying in to a restaurant called Bricktops to have dinner. We decided to sit at the bar and finish off dinner in an informal setting. At some point she went to take a bio-break. And I started chatting with the gentleman behind the bar. Come to find out that Tony Moody was his name. By the time Pavan was back, I had already learnt the history of Tony’s life; that he was a single dad and his 23 year old son is abroad and would soon be posted in Alaska. Even after Pavan came back, I continued chatting with him. And guess what? Found out that he used to work at the Four Seasons right behind where Sharmila and I used to live during the period when I worked with Pavan. Even crazier coincidence – his favorite spot to go for a drink with his friends was – Humperdinks!! We checked the years and turns out all three of us used to go to the same bar during the same time period!! For all you know that was not the first time we saw each other.

And I thought I was done for the evening. Came back to the hotel to drop Pavan and head back home. Pavan was actually meeting up somebody else after our dinner. She insisted that I said Hi to her friend before leaving. I thought it was going to be a quick introduction and off I would go. Nothing like that. I, of course, have to find some connection points with any new person I meet. Once I got to know a little about Jaideep Majumdar’s background – I asked “So, you know Ashok and Crissy Vasan?”. Sure enough, they were classmates!! Ashok and I were colleagues from the past and I remember visiting him and Crissy in their Singapore house around 2003 or so. And there was something else I knew about Ashok – India’s film superstar Shah Rukh Khan was his classmate. “So, you were Shah Rukh Khan’s classmate too?”. It took Jaideep a few seconds to figure out how I knew about it. As if that was not enough, we found out more connections at two other companies!!

That night, very late, I came back just trying to put the whole thing together. That was a lot of coincidences for one evening!!!

26 February 2017

The finality of death…

This is why I like to reconnect with anybody who has ever crossed my path before – birthday day calls, dinners during business trips, going to villages in India to extract somebody I knew half a century back… And make some new connections on the way too… Because you never know if you will ever meet them again…

It was hardly a year back – in fact, March 2016 – that I found out that this gentleman – father of somebody I know in Atlanta – was in an old age home not too far away from where my parents live. Last May, I went in unannounced. He did not know me. But that was okay. It did not take me too much time to make friends with him… or the many other old folks who came by to talk to me (their moment of pride? – “my son/daughter is also in America like you” – the irony of they pushing their next generation to a better life in America while they get relegated to a distant old age home with total strangers weighed very heavy that afternoon on my drive back). [“The Gift of Time”] (top two pictures)

During my next trip last year – and that would be June 2016, I brought my sister with me – who is a far more compassionate person than I am – and we spent about three hours with the gentleman and more people of his age group at that old age home that time. I remember he mentioning that it would be great for him if I could drop by for two minutes every time I came to visit my parents. [Revisiting an old age home”] (bottom left picture)

In my next trip (last year end/this year beginning), I was running very short of time. On my way to the airport, I took one more detour – after some debate on whether I will miss my flight – to see him for about fifteen to twenty minutes. His last words? “Ok. Go now. But come back again. It feels good to talk like this”. An overwhelming sense of guilt had gnawed into me on the trip back – Why was I even thinking whether I had time to meet him? If I did not have time for old folks like him who have made folks like me stand up in life, aren’t all my priorities all messed up? [“One last unscheduled stop”] (bottom right picture)

What I did not know is the following – that meeting on Jan 4 was to be the last. A friendship of 10 months has come to an end. Mr. Lodh is no more. I will go past that old age home to visit my parents every year. And I will just be staring at the home as my brother speeds past it. That one human being I got to know a little is no more…

And I will be wishing that I had gotten to know him earlier… that I had visited him a few more times…. that I had stayed for a few more minutes….

He was, above all, … a human being!!! A kind and considerate one at that too!!

25 February 2017

That was the 100th mile for Feb

A few days back, while exchanging birthday greetings, Anastassia and I had agreed that she will help me finish my 100th mile for the month the next Saturday (which is today). That put some extra pressure on me to finish enough number of miles before that.

I had finished three and a half this morning when she showed up. And I was grateful that she did. She kept her word in spite of a sick kid at home. I needed another three and a half. She had us do four! It was a great feeling to finish the 100th mile with a teammate from a previous job. We had run a few times together but the last run was nearly two years back.

I was asking her a few questions – while running in the trail – about the recent tennis singles championship she won (in case you wanted to know, she was pacing us so hard that I was content with only asking small questions in short bursts and let her give all the answers thereby not betraying how hard of breathing I was getting trying to keep pace with her 🙂 ) when we heard somebody yell out my name.

I knew that voice. Sure enough it was Peter and his family running in the trail. Peter was a customer of mine long time back in Virginia. Then he and I worked in the same company for some time. And actually, Anastassia and he still does! Anyways, it was an extra gift to meet Peter’s family on my 100th mile of this month!!

Our traditional coffee together had to be skipped since Anastassia had to run back to take the kid to the doctor. And for me now, I am not going to even touch any running shoes till Mar 1st rolls in 🙂

24 February 2017

Sometimes we mix business with pleasure

A few of us came earlier in the day to get ready for our Board meetings in Tampa. Tampa is also the place – strictly speaking St. Pete – that our business and personal friend Amar calls home. Amar’s company and we often compete with each other and then in many other cases, we partner together. He is acknowledged to be one of the industry leaders in our segment. Therefore, as you must have guessed, it is always great to sit down with him and get his perspectives on market, technology and customers. Specially for me who came from outside the industry.

Last evening, three of us from our team – Mark, Bob and myself sat down with Amar for dinner and drinks. We even called his wife – Aparna – to join us. Which was a good thing – since we are always up for one extra person to gang up on poor Amar!!

It was a great evening – and we even got to do business before Aparna came along!!!

24 February 2017

Separated at birth?

Having stepped out of the flight at Tampa, I was weaving thru all those folks at the gate waiting to get into the plane for the outbound flight, when I thought I saw somebody that looked very much like me. Clearly somebody of Indian origin, he was also bespectacled and sported a clean shaven head.

What is more, I thought I might actually know him. He was peering into his iPhone busy doing whatever it is that busy people do with their iPhones at airports. To make sure I was not mistaking a stranger for somebody I knew, I went and just stood next to him. Eventually, he lifted his head and sure enough – it was an old colleague from the past – Gautam Vyas!

Neither of us work in our old company any more – so it gave me a chance to catch up with his exciting moves in career as well as get updates on some of the old colleagues. Funny part is that we do not live that far apart from each other (by Atlanta standards at least) but we actually saw each other first time after I left that job in of all places – Tampa airport!!

19 February 2017

When I grow to be as old as him, I want to be just like him

The normal routine after checking into my hotel room at 9PM any day would be to fish out my laptop or iPad out, go downstairs, get a seat and a drink and finish up some of the office emails. Last Monday, I checked into the Courtyard in Waukegan, went to my room and suddenly told myself – “Break up the routine”.

But how? Maybe not take any digital device with me? Well, I had to keep the phone in my pocket in case of emergency calls from home or family. But not before I had quickly glanced for any urgent emails. There being none, I slipped it in to my pocket and went to the bar.

The idea was to grab a drink and then just sit at an empty table. And just watch what goes on. That hurried guest who would stroll in and check in to the hotel. Those folks at the table making the last minute changes to their sales presentation. And all that.

Well, that was the plan.

In reality, what happened was in about five minutes, I was sitting at the empty bar surrounded by four staff members of the hotel. And it was like I was holding court there. Asked everybody about their origins and life in general. There was the lady who had lived most of her life in the locality and was making small packets with chocolates for her guests for the next day (it was Valentine’s day next day). There was the gentleman from Mexico who missed his parents.

But this story is about the 20 year old young gentleman who not only stood there and talked to me… he eventually came back to me to talk to me more when everybody had left.

“I have a daughter nearly your age”, I tried to make a connection with him.
“She is in college?”
“Yes”
“Where”
“NYU”
“Wow! She is fortunate”

Not sure how to take this forward, I tried a different tack…
“What do you want to be when you grow up?”
“Law Enforcement, Sir!”
That took me a few seconds to absorb. I cannot remember any young kid ever having said that to me before.
“Local, State or Federal?”, I fished.
“Local and then Federal”
“Why Law Enforcement?”, I asked.

That is when I started to put this young man’s story together. His grandfather was in the Navy. As was his dad. At some level, it is in his DNA to be in a similar line. But what is not DNA – just him – is his sheer drive and single mindedness.

He is in his second year in Community College. But he spends an enormous amount of time in community activities. He evens pays thru his college by working with different local enforcement agencies – sometimes doing as mundane jobs as writing reports and sometimes patrolling the beaches. (BTW, he gave me the tips to find the beach to run on the next day).

The more I talked to him, the more I was impressed in his clarity of what he wanted in life. At that age, if you had asked me the same question, you could not have gotten a blanker stare. I was totally taken in by his enthusiasm of his beliefs in how people are usually great and by organizing them into communities you can do what cannot be individually achieved.

About half an hour later, I had to ask him “So, what is your name?”
“Justice, Sir”.
“Justice?”
“Justice Morgan”
I could not help. “Justice wanting to be in Law Enforcement. The jokes just roll off the tongue, don’t they?”
“You cannot even imagine, Sir”.

Maybe not. But here is something I can imagine, Justice. With a young guy as driven and as focused as you, I cannot think of a single force that is big enough to stop you. Your world, as you desire, shall be yours.

Certainly, as somebody more than thirty years older to you, I want to believe that – that is the world we built and left for you.

Now, make it so!!