7 in the morning and DC is totally wrapped in fog. (Cue in your jokes about politicians without a foggiest idea here 🙂 ). This is in Reston area. Wonder how the Foggybottom area is looking like now… 🙂

At the risk of assuming people actually want to meet me, let me apologize to all those who I promised to meet next time I am in Dallas. I am coming in for a short meeting and dinner and then head out first thing in the morning. Can’t wait to see good old Dallas though. And you, when we come on vacation in December. — at Ronald Reagan National Airport.

So, today’s Delta 3659 saga so far:
6 changes of gates.
Spanning 2 terminals.
6 changes of time.

So far. In the last two hours. We have not yet gotten inside the plane!!!

Make that 7 changes of time, 6 changes of gates, 2 changes of terminals, 2 changes of equipment. Now we are sitting in a plane though!!!

Here is a small experience that inspired me about values. As I was boarding the flight to NY last night, I was chatting up the flight attendant who has been with Delta for over 25 years. I asked her about an interesting event she experienced. She talked about how just the previous day, the CEO of Delta was in her flight. She regretted she could not serve him because she takes care of first class and he with his office people were sitting waaaaay back in economy. I called up one of his direct reports who I happened to know professionally and he confirmed that the CEO travels economy in his own airline for business!!!
I recognize there are different styles to succeed but this story somehow spoke to me!