16 December
2012
Richard Andersen
Here is a small experience that inspired me about values. As I was boarding the flight to NY last night, I was chatting up the flight attendant who has been with Delta for over 25 years. I asked her about an interesting event she experienced. She talked about how just the previous day, the CEO of Delta was in her flight. She regretted she could not serve him because she takes care of first class and he with his office people were sitting waaaaay back in economy. I called up one of his direct reports who I happened to know professionally and he confirmed that the CEO travels economy in his own airline for business!!!
I recognize there are different styles to succeed but this story somehow spoke to me!