25 June
2023
I thought the first law of airport queues stated
that the length of check in queue is strictly less than or equal to the length of the security queue which is vastly less than the queue at the Starbucks near the gate.
Now I realize customers queuing up to get new flights after missing their flights on a weather-devastated airline schedule totally trumps the Starbucks.
The queue inside Terminal E at Atlanta airport was unbelievable. And this is near midnight!! The queue went as far as my eyes could see. I could not even capture that in my phone with max zoom out. Had to use the Pano mode.
Why don’t people simply try changing the flights on their apps or at least call up and then let them call back? The Delta app is incredibly good at making all sorts of changes for disrupted flights.